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Privacy policy

Privacy, rendered like infrastructure.

ONLIME Systems respects your privacy and is committed to protecting personal information.

This Privacy Policy explains how ONLIME Systems collects, uses, stores, shares and protects information when you visit our website, interact with our services, submit information through our forms or otherwise communicate with us.

This policy is designed to be clear, structured and aligned with EU GDPR principles.

Last updated June 2026 No sale of personal data EU GDPR aligned Legal entity details at the end
01 Transparency

Clear explanation of what is collected, how it moves, and why it exists inside the system.

02 Control

Consent, preference updates and user rights designed as active controls, not hidden defaults.

03 Safeguards

Reasonable technical and organizational measures wrapped around every layer of data handling.

Overview

Privacy Highlights

A fast view of the privacy commitments that shape how ONLIME Systems handles website and communication data.

01

We do not sell personal information.

02

Analytics and advertising technologies are only activated where consent is required and provided.

03

You may request access, correction or deletion of your personal data.

05

ONLIME Systems operates under EU GDPR standards.

06

Personal information is used only for legitimate business, communication, analytics, security and service-related purposes.

Section one

Information we collect and how we use it

Personal information may be collected directly from you and automatically through your interaction with the website, depending on the features you use and the way you contact us.

Who we are

ONLIME Systems develops automation solutions, artificial intelligence systems, software infrastructure and related technology services. This Privacy Policy explains how information is collected, used, stored and protected when people interact with our website, services and communication channels.

privacy@onlime.systems systems@onlime.systems

Information you provide

  • Full name, email address and phone number.
  • Company name, job title and country.
  • Message content and any additional details you choose to provide.
  • Providing personal information is voluntary, but some services may not be available without it.

Information collected automatically

  • IP address, browser type, device information and operating system.
  • Language preferences, referring website, pages visited and session information.
  • Date and time of access plus interaction and engagement data.
  • This may be collected through cookies, analytics technologies and similar tools.

How we use your information

  • Responding to inquiries and providing requested information.
  • Scheduling meetings, consultations, proposals and service discussions.
  • Evaluating business opportunities and improving website performance.
  • Understanding visitor behavior, measuring advertising effectiveness and detecting abuse or fraud.
  • Complying with legal obligations and protecting legal rights and interests.

We do not sell personal information.

Contact forms and lead generation

If you submit information through a form on the website, it may be used to contact you, evaluate your business needs, provide proposals or service information, follow up on requested services and maintain records of business communications.

Sensitive personal information should not be submitted unless specifically requested.

Section two

Artificial Intelligence and Automation

ONLIME Systems provides automation, artificial intelligence, software infrastructure and related technology services.

Certain services, prototypes, workflows or internal processes may involve the use of artificial intelligence systems, automation tools, language models, machine learning services or third-party AI infrastructure.

Where personal information is processed in connection with AI or automation systems, we process such information only for the purposes described in this Privacy Policy or as otherwise agreed with the relevant customer or user.

We do not use personal information submitted through this website to train proprietary artificial intelligence models unless this is explicitly agreed in writing.

Where third-party AI providers are used, appropriate safeguards are applied according to the nature of the processing and applicable data protection requirements.

Section four

Analytics, advertising and consent management

Analytics and advertising technologies are treated as consent-based where legally required. Necessary cookies are limited to technical functionality, security, session management, consent storage and similar essential operations.

Analytics and website measurement

Analytics technologies may be used to understand how visitors interact with the website and to improve performance and user experience.

  • Traffic sources and referral patterns.
  • Device characteristics and browser context.
  • User interactions, session behavior and page performance.
  • Similar analytics measurements, where implemented.

Where legally required, analytics technologies are activated only after valid consent has been obtained.

Advertising and marketing technologies

Advertising and conversion technologies may be used to measure the effectiveness of campaigns and understand how users interact with marketing activity.

  • Ad performance and conversion events.
  • Lead generation effectiveness.
  • Campaign attribution and audience performance.
  • Similar advertising measurements, where implemented.

Advertising technologies are deployed only where consent has been provided, unless otherwise permitted by applicable law.

Consent management

Where required by applicable law, consent is obtained before storing or accessing non-essential cookies and tracking technologies.

  • You may accept cookies.
  • You may reject non-essential cookies.
  • You may modify preferences at any time.

Consent choices may affect some website functionality, analytics accuracy and advertising measurement capabilities.

Section five

Sharing, transfers and third-party services

Information may be shared with trusted providers only to the extent reasonably necessary to operate, secure, analyze and improve the website and related services.

Third-Party Service Providers

We may use trusted third-party service providers to operate, secure, analyze and improve this website and our services.

  • Hosting and infrastructure providers
  • Email and communication providers
  • CRM, automation and workflow tools
  • Security and anti-abuse tools
  • Analytics or advertising service categories, where implemented and consented where required

Service providers receive access only to information reasonably necessary to perform their services.

International data transfers

Some providers may process personal information outside the EEA.

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions
  • Other lawful transfer mechanisms

Section six

Retention and security

Personal information is retained only as long as reasonably necessary for clearly defined business, legal, technical and compliance purposes.

Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Indicative retention periods:

  • Contact form submissions and lead enquiries: up to 24 months.
  • Business communications: up to 5 years.
  • Client and contractual records: for the duration of the business relationship and as required by applicable accounting, tax or legal obligations.
  • Analytics data: according to the retention settings of the relevant analytics provider.
  • Advertising and conversion data: according to the retention settings of the relevant advertising platform.
  • Security, server and technical logs: up to 12 months, unless required for investigation, security or legal purposes.
  • Consent records: for as long as necessary to demonstrate compliance with applicable consent requirements.

When personal information is no longer required, it will be deleted, anonymized or securely retained only where legally required.

Security measures

  • Reasonable technical and organizational measures are used.
  • Protection is designed against unauthorized access, accidental loss, misuse, disclosure, alteration and destruction.
  • No internet-based service can be guaranteed to be completely secure.

Transmission of information over the internet carries inherent risks.

Section seven

Your rights, children's privacy and third-party websites

Depending on your location and applicable laws, you may be entitled to specific privacy rights and remedies.

Your rights

  • Access
  • Correction
  • Deletion
  • Restriction
  • Objection
  • Withdraw consent
  • Portability
  • Complaint

To exercise your rights, contact privacy@onlime.systems.

Children's privacy

This website and services are not directed to children, and ONLIME Systems does not knowingly collect personal information from individuals under the age of 16.

If such information is identified as having been collected without appropriate authorization, reasonable steps will be taken to delete it.

Third-party websites

This website may contain links to third-party websites. ONLIME Systems is not responsible for the privacy practices, content or policies of third-party services.

Users should review the privacy policies of any third-party websites they visit.

Changes to this policy

This Privacy Policy may be updated periodically to reflect legal developments, regulatory requirements, changes in services, technology, or analytics, advertising and infrastructure providers.

The latest version will remain available on the website, and continued use after publication constitutes acknowledgment of the revised policy.

Section eight

Contact and supervisory authority

Privacy inquiries

privacy@onlime.systems

General inquiries

systems@onlime.systems

Technical support

support@onlime.systems

Supervisory authority

If you believe your personal information has been processed unlawfully, you may have the right to submit a complaint to a competent data protection authority in your jurisdiction or the relevant supervisory authority in Estonia.

Section nine

Legal Entity Information

The data controller responsible for personal information processed through this website is: